From the perspective of enterprise network manager, the last thing I want to worry about is the technical service I receive and the quality of the products that I purchase, In NAAM I found solutions for a wide range of needs and services. After years of working together I can appreciate quality service and this is the point that makes all the difference
We received from NAAM a personal, courteous and above all – fast service. This is true for the equipment we ordered as for the technical support. We always have what we need, when we need it. Attributes that are Invaluable these days.
Above all, the collaboration with NAAM grants us a great deal of peace of mind. So far, we’ve never encountered a problem they couldn’t solve surprisingly fast. Their equipment is the best, their staff knows what they’re doing and they are always there when we need them.
The service we’ve received from the guys at NAAM was way more than we’ve expected. We prepared ourselves for a 7 day waiting period, at least. We were more than surprised as on the very same day a technician appeared at our doorstep with the equipment, installed everything, solved a few problems and didn’t leave before he gave us a detailed instruction about everything we had to know. We’ve been very pleased and gladly recommend everyone to work with NAAM.
I really don’t know what I would do without NAAM’s remote tech-support. I’m consistently surprised by how much can be solved remotely when you know what you’re doing. I’m not exaggerating when I’m saying that their service saved me dozens of times.
We were very impressed by the speed of supply NAAM offered us. Time is money, as we all know. When you lack equipment, you lose very valuable work days – something we can’t and won’t afford. We were very pleased to see that – as promised – the computers we ordered stood in our office after a couple of days – fully connected and ready to work.
Our Company has very unique needs. We have to set our own standards of perfection and novelty and do not have the privilege to compromise any of these. I can tell you that NAAM’s inventory was among the very few that could meet our ends. Unlike other suppliers, they also know how to handle their equipment. They don’t just leave you alone with a pile of gear – that’s maybe the most significant part of the collaboration with NAAM.
NAAM built our office from scratch. The servers, the computers, the network, even the CCTV camera system – everything was purchased from NAAM and installed by them. We’re working with NAAM for five years now, upgraded with their help several times and until this day we are enjoying their excellent tech-support. I know that I can count on them.