Most of the malfunctions can be fixed with the right know-how and some patience.
Our remote support service allows you to troubleshoot most of the common errors and bugs without having to wait for the arrival of a technician.
One of our team members will take remote control over your computer, run a few tests and try to fix the problem on the spot.
Even if the attempt to remote fix your problem fails – it still provides our technician with valuable information regarding you situation which will enable him to assist you on set quickly and efficiently as he arrives, and save you a great deal of time and money.
How does this work?
We’ll install a special remote service application on your machine which allows remote control and service. The application is secured by a password and user identification and completely secured against usage without your explicit permission.